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 Post subject: blue death screen! ati2dvag
PostPosted: Tue 11/3/09 04:08 pm 
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I have a windows xp Media Center Edition 2005
(build 2600.xpsp_sp2_gdr.090804-1412:service pack 2)

When I start up the computer with the screen I bought it with, I can't see anything--no input. I tried using my friend's screen that has a different plug and I get input.
I got the blue screen right after doing a system restore. I did that to hopefully restore visual to my own computer's screen.
The message reads as follows:
a problem has been detected and windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ati2dvag
The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly.
Technical information:
stop: 0x000000EA (0x85A63c30, 0x867c9A38, 0xF7AF3CBC, 0x00000001)
ati2dvag
Beginning dump of physical memory
physical memory dump complete


My questions are:
How do I fix the device driver? (is that the graphics driver?)
Does working with my friend's screen on my computer interfere with the device driver?
How do I fix the graphics on my computer so it will display on my screen?

Thank you


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 Post subject: Re: blue death screen! ati2dvag
PostPosted: Tue 11/3/09 04:31 pm 
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Is this about the same computer as in your first thread? => http://aumha.net/viewtopic.php?f=62&t=42600

Quote:
0x000000EA: THREAD_STUCK_IN_DEVICE_DRIVER
A device driver problem has caused the system to pause indefinitely (hang). Typically, this is caused by a display driver waiting for the video hardware to enter an idle state. This might indicate a hardware problem with the video adapter, or a faulty video driver.
Source: http://aumha.org/a/stop.php#0xea

Error message in Windows XP: "STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER":
http://support.microsoft.com/kb/293078

Why isn't WinXP SP3 installed yet?

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 Post subject: Re: blue death screen! ati2dvag
PostPosted: Tue 11/3/09 09:21 pm 
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Quote:
Is this about the same computer as in your first thread? => http://aumha.net/viewtopic.php?f=62&t=42600

yes. I have made some progress in the situation and I know some more info about the computer.
Quote:
0x000000EA: THREAD_STUCK_IN_DEVICE_DRIVER
A device driver problem has caused the system to pause indefinitely (hang). Typically, this is caused by a display driver waiting for the video hardware to enter an idle state. This might indicate a hardware problem with the video adapter, or a faulty video driver.Source: http://aumha.org/a/stop.php#0xea

Does that mean I need to update a driver or replace the video card? If I need to update a driver, can I do that in safe mode because I still can't use the Dell screen that came with the computer.

Quote:
Why isn't WinXP SP3 installed yet?

I don't know. I have automatic updates set for everyday.
The code I gave at the beginning of this thread was what was written on the top of the screen during safe mode.
When I went to the computer properties it confirmed my system as microsoft windows xp media center edition version 2002 service pack 2 76487-OEM-0011903-00825 Dell DIMENSION 8400, Intel, Pentium 4 CPU, 3.4 GHz, 3.39 GHz, 1.00 GB of Ram
I opened the security center but it didn't tell me much. I wasn't connected to the internet so it couldn't tell me about the firewall. I have automatic updates set for everyday at 3:00, and there was nothing listed for virus protection. I know that Spyware Doctor 3.8 is loaded.


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 Post subject: Re: blue death screen! ati2dvag
PostPosted: Tue 11/3/09 11:36 pm 
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Let's deal with your first thread first, please. And I'll need you to post all that information & answers to my questions in that thread, too.


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 Post subject: Re: blue death screen! ati2dvag
PostPosted: Thu 11/5/09 08:55 am 
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ok. I thought you weren't looking at that thread anymore so I posted a new one. I'll go back to the old thread and post there. But I tried to answer all of your questions in this one. Thank you for your help in advance.


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 Post subject: Re: blue death screen! ati2dvag
PostPosted: Thu 11/5/09 11:42 am 
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Quote:
I thought you weren't looking at that thread anymore
I wasn't but I am now.


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