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Hi Bill & ALL i saw u were online , i have a problem , when i go to the channel 4 website and select to watch some replays , when the screen comes up i cant see the picture its all mangled , looks like the pixels have gone mad , but i havent changed anything. the programme that plays these replays is it windows media player , or software of channel 4 , the thing is wmp11 is working ok , i can watch dvd , or play my sex pistols , thank you Raymond

The player is Adobe Flash Player 9.

• Download the following two applications:
  Adobe Flash Player Uninstaller: http://www.adobe.com/cfusion/knowledgeb ... d=tn_14157
  Adobe Flash Player 10 Stand-alone Installer (NB: Link to the Direct Download of the updated executable): http://www.macromedia.com/go/full_flashplayer_win_ie
  
• Check in Control Panel, Add or Remove Programs, for any entry "Adobe Flash Player Active X" and uninstall the entry.
  
• With no other application running, run the Uninstaller you downloaded earlier. *
  
• In the Registry editor (regedit), navigate to:
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\DistributionUnits\{D27CDB6E-AE6D-11CF-96B8-444553540000}
  In the Left-hand pane, right-click on the key (folder) named
  {D27CDB6E-AE6D-11CF-96B8-444553540000}, and choose Delete. Exit the registry editor.
  Reboot your computer.
  
• With no other application running, run the Adobe Flash Player 10 stand-alone installation you downloaded earlier. *
  Reboot your computer.
  
• Open IE and Test. Be sure to check under Tools, Manage Add-ons, that the Flash Player 9 is enabled.

I took the liberty of renaming this thread to make the underlying problem clearer to others.

*For Vista: You need to right-click both the Unintaller and the Installer before use, Properties, and select to "Unblock" them. Click Apply, then click OK.

<~Moderator edit, 08 Sept-07> <edited by Bill Castner for Vista 9-15-07, including Vista instructions.>

Thanks Bill , your method has just worked , i had been out and i have just done it .

I'm going to move this very helpful thread to Internet Explorer & Microsoft Email Clients forum and make it a Sticky.

And I'll add...

Flash Player version check
http://www.adobe.com/products/flash/about/

Player Download Center
[ uncheck Google Toolbar if you don't want to install it!]
http://www.adobe.com/go/getflash

Adobe - Flash Player: Help - About Updating Adobe Flash Player:
http://www.macromedia.com/support/docum ... elp10.html

How to uninstall the Adobe Flash Player plug-in and ActiveX control:
http://kb2.adobe.com/cps/141/tn_14157.html

Adobe - Flash Player: Settings Manager:
http://www.macromedia.com/support/docum ... nager.html

==============================================================================================
Remember the First Law of Computing: "If it ain't broke, don't fix it!"

HI GUYS . I have lost the picture again , its currenly in the explorer addons . flashh9ocx , night mare honestly , i used about 1 hour ago and it could play videos from another site .and now its the same as last time , but i follwed your instructions last time and it worked . dont know , is it worth the effort ? there must be something wrong for it to work one minute and not the next .it was flas player 9 that i watched some short video . i right clcked on it and it had flash player settings etc , thanks Raymond [/img]

Just ignore any offer of an online update to your Flash Player. If you have a problem, repeat the original steps.

Uninstall Spyware Terminator > Uninstall Flash > Reinstall Flash & see if the problem comes back.

==============================================================================================

Flash Repair Utility <=direct download link from this page of a French MVP: http://docxp.mvps.org/Download.htm

I made edits to the XP installation instructions.
I added additional material to reflect the Vista case.
I clarified the Topic title.

From the just terrific MS-MVP Donna Buenaventura's notes, the following offline installers for Flash Player are available as of this writing:

For IE: offline installer:
http://www.adobe.com/support/flashplaye ... ctiveX.zip

For non-IE:
http://fpdownload.macromedia.com/get/fl ... player.exe

New notes on installation of Flash Player in IE:

When Uninstalling and re-Installing, have all Browsers closed. Be absolutely sure to Reboot after an uninstall, and after a reinstall. Failure to do either step -- all browser sessions closed, no reboot made -- will likely lead to an uninstall or an installation failure. Finally, before installing, check the IE security settings as described below. Do this prior to the installation, or the installation will likely fail.

If you still have issues after following the steps below, See:
Flash Drive Installation Troubleshooter
http://kb.adobe.com/selfservice/viewCon ... &sliceId=2

In short summary of the Adobe Tech Support Documents:

The Flash Player has a security model in place that can prevent the installation of newer versions of Flash Player.
Due to security features in the Adobe Flash Player ActiveX Control, you must first remove all existing installations of Flash Player from your Windows system before installing newer versions of the Flash Player ActiveX Control:

1. Download the Uninstaller
http://download.macromedia.com/pub/flas ... player.exe
Download this only to this location: C:\
2. Open the Windows Command Prompt (Click Start, click Run, and enter the single word: cmd and press Enter.
3. In the Black Box that opens, type (carefully):
C:
CD \
uninstall_flash_player.exe /clean
exit

Reboot.

Another way that you can resolve this is to open the system registry.
1. Select Start and choose Run
2. Type in ‘regedit’
3. Navigate to

HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\FlashPlayer\SafeVersions

Delete the entry for 9.0 on the right panel of the system registry

Now Install Flash Player

Be sure that before installing Flash Player, you check the following browser settings:

Internet Explorer ActiveX settings
Browser security settings should be chosen by you or by your system administrator. For single users who do not have an administrator, the Medium: Default Level allows you to view Flash content. For any Custom Level, ensure that both the "Download Signed ActiveX controls" and "Run ActiveX controls and plug-ins" options are set to "Prompt".

To change your security level:
1. Open Internet Explorer.
2. Choose Tools > Internet Options.
3. Select the Security tab.
4. Choose Internet.
5. Click Custom Level.
6. Ensure that the Download Signed ActiveX Controls option is set to Prompt.
7. Ensure that the Run ActiveX Controls And Plug-ins option is set to Prompt.

If you are having trouble installing, make sure that your Internet Explorer security level is not set to High or to a custom level that does not allow viewing of ActiveX controls.

After checking the above, close Internet Explorer. The steps below will likely lead to a failed installation if done with IE open.

Please try to install the stand alone Flash Player from here:
http://www.adobe.com/support/flashplaye ... ctiveX.zip
(Do not try an in-line live installation. Download the stand-alone installer.)
Download Install_Flash_Player_9_ActiveX.zip
Close all open IE sessions and exit IE.
Run the unzipped installer.

Reboot.